$35.00 USD

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Difficult Conversations

1 CE Training Hour

Course Description

Having a difficult conversation with anyone is never an easy thing to do. And while we will never completely be able to shy away from a difficult conversation, we can prepare ourselves for one. In this course you will learn what is a difficult conversation, who we have them with and why. You will be given the tools and strategies to help you learn how to have difficult conversations with success.

Goals & Objectives

The student will be able to identify a difficult conversation
The student will be able to identify the different types of people who may have difficult conversation
The student will be able to identify what makes a difficult conversation
The student will be able to identify the different reasons for having difficult conversations
The student will be able to identify the different prevention techniques before having difficult conversations
The student will be able to identify different ways to begin difficult conversations and how to be a good listener
The student will be able to identify problem solving techniques to help facilitate difficult conversations
The student will apply their knowledge by answer scenario questions.
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Amy Morgan, MSC, CFRC(D), CPSL-T(D), TECC-LEO

CEO / Founder - Academy Hour, LLC
Developer/Creator: Certified First Responder Counselor / Certified Peer Support
Master’s of Science in Counseling, Bachelor’s of Science in Behavioral Sciences
Former Training Officer for Oklahoma State Bureau of Investigation
Mental Health Instructor - Justice Clearinghouse
Tactical Emergency Casualty Care – Law Enforcement Officer (TECC-LEO) certified / NAEMT
Advisory Board member – Warrior’s Rest Foundation
Advisory Board member – Fire Captain Ryan J. Mitchell’s First Responders Behavioral Health Support Program
Mental Health Advisor – Blue H.E.L.P.
Survivors of Blue Suicide (C.O.P.S. Org.) Wellness Support Staff Member
Critical Incident Stress Management (CISM) Individual Interventionist
Instructor - International Public Safety Association
Instructor - International Association for Directors of Law Enforcement Standards & Training (IADLEST) / FirstForward / Envisage
PoliceOne.com /Lexipol contributing author
Peer Support & Debriefing Partner, Warriors Rest Foundation
Guardian RFID (Corrections) contributing author and YouTube channel contributor
Author of therapy resource workbooks & training curriculum
Certified trainer: ASIST-Applied Suicide Intervention Skills Training
Certified trainer: QPR-Question Persuade Refer
CPI Non-Violent Physical Crisis Intervention Trainer
Mensa USA & Mensa Oklahoma member achievement